Pathcom Inc: Why Pathcom? - Pathcom has a number of manufacturer certified technicians strategically placed throughout Pennsylvania, New Jersey, Delaware and Maryland.

Pathcom Inc
40 Lloyd Avenue, Suite 106
Malvern, PA 19355
USA

Phone: (610) 640-3724
Toll Free: (800) 836-7284
Fax: (610) 647-8024
Email: pathcom@pathcominc.com

Pathcom Inc
1311 Old Freeport Rd.
Pittsburgh, PA 15238

Phone: (412) 968-9166
Fax: (412) 968-9162

How will PATHCOM respond if my telephone system fails?

Pathcom Inc. has a NO EXCUSES Service Response Guarantee. This means that if you are a maintenance or warranty customer, we will be on-site within two business hours for major service problems and same day/next day for minor service problems. GUARANTEED.

My business runs on a 24 hour a day, 7 day a week schedule. Can PATHCOM respond in an emergency?

Pathcom operates a 24 hour a day/7 day a week LIVE answering service to ensure that you will always receive an immediate response. Many other companies offer a beeper service that sometimes may not work or the technicians do not respond. Pathcom ALWAYS responds.

Will I have a choice of products when dealing with PATHCOM?

Pathcom is a dealer for a number of manufacturers, so you do have a choice. Other dealers have just one selection to offer. The problem is this may not be the perfect match for your needs.

My current vendor has only one or two technicians. Sometimes they are so tied up that they cannot service us. Is PATHCOM like this?

Pathcom has a number of manufacturer certified technicians strategically placed throughout Pennsylvania, New Jersey, Delaware and Maryland. Our technicians are scheduled so that they can respond quickly to your needs.

We have no idea what we need when buying a new phone system or data network. Can you help?

Our Account Managers will be happy to work with you and your employees to explain various solutions in detail.