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Inter-Tel Applications: IVR:
 Automate common communications to
free your staff and provide faster
information to your customers,
partners and employees. Mitel works
with industry-leading software
providers to offer you customized,
cost-effective interactive voice
response (IVR) solutions to enhance
customer service and your
operational efficiency. IVR
applications can be used in any
industry or market, enabling
businesses to greet callers through
a speech-enabled interface; validate
their identity; direct them to the
right resource; and automatically
provide the information they seek.
Some of the most popular processes
for automation include customer
requests for prescription refills,
order status, account balances,
product availability and service or
support. Mitel can help you automate
virtually any communication process,
and offers proven expertise in
developing IVR applications for auto
dealerships, education and financial
services institutions, government,
health care, manufacturing and real
estate operations.
Product Key Features
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