Posted by Wendy Gannon on Tue, Jan 26, 2010 @ 09:24 AM
First off, we here at Pathcom would like to send our best wishes to you and your family in this New Year. Whether we have been working with you for many years or we’re just getting acquainted, we thank you for being a part of our lives in 2010.
We’re all familiar with the resolutions that we make individually as each new year rolls around. While we traditionally associated resolutions with half-hearted attempts at weight loss or finding a healthier work life balance, we often forget that we need to make resolutions and set clear goals for our businesses as well. If cutting costs and reducing wasteful expenses in 2010 is at the top of your list, adding SIP phones for your business is an efficient way to get there.
How Can My Business Benefit From A SIP Phone In 2010?
Any change in your business has the power to awaken some anxiety and fear. There are so many options available that analysis paralysis kicks in and status quo ends up winning out. But the good news is, you probably already have the technology available to add cost cutting Voice over Internet Protocol (VoIP) service to your business if your company currently has PBX phones that are SIP enabled. This means you can start to save money on your communications costs without having to go through a major overhaul of equipment and implementation of training programs for staff.
2010 will also be no different than years past in that customers and clients are going to want a higher level of customer service and opportunities to get in contact with you. To make this happen, it’s important to start looking at your business processes in general. Do you have certain processes in place because that’s the way they have always been or are they there because they’re saving money and/or making progressive growth possible for your company?
When you implement a service like SIP phones, you simplify your entire communications system. Instead of having to handle the billing and technical support involved with both your broadband Internet and traditional Public Switched Telephone Network (PSTN), a SIP phone utilizing VoIP technology means you only have to go through one service provider each month, cutting down on inefficiency and wasted time.
Will My Company Have To Make Major Changes To Implement SIP Phone Technology?
As mentioned before, your business most likely already uses SIP enabled phones if you have the common PBX phone system. A few simple changes will have you up and running with VOIP technology. Even if your company doesn’t use a PBX phone system, a gateway can be installed on your phone system without needing a major overhaul of your equipment.
Using VoIP technology for your communications also means that you will have to increase expenditure on your broadband service each month. However, negotiating broadband costs is much easier to do than trying to get a deal on PSTN trunks and service costs.
Have questions about other ways switching to SIP phones can benefit your business in 2010? Leave a comment below and get the conversation started.
Whitepaper: Top Benefits Of An IP Phone System Learn why cost saving is just the beginning of the benefits of an implementing an IP phone system for your business. Download the free whitepaper to find out how your business can benefit from an IP phone system upgrade in 2010.
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Posted by Wendy Gannon on Thu, Dec 24, 2009 @ 08:22 AM
More carriers are now offering Multi Protocol Label Switching (MPLS), a flexible network technology that carries both voice and data. MPLS enables businesses with multiple locations to save money over point-to-point T1 lines. An MPLS network provides an affordable way to extend the reach of your applications -- including voice -- wherever you have an office.
For instance, you can run voice across an MPLS network and eliminate the charges for long distance calls between your locations. Banks, retailers and franchises -- any business with multiple locations and distributed operations -- can benefit from MPLS.
MPLS also provides resiliency for telephone calls. If a path on the MPLS network fails or becomes congested, traffic is automatically "fast rerouted" around the blockage over alternative paths, protecting your voice and real-time applications from disruption.
MPLS is easy on your IT staff too -- whatever equipment you currently have in place remains as is, including your Private or Public IP addressing scheme, security, and traffic priorities.
Learn more about MPLS. We'll calculate your savings!
Call us today at (800) 836-7284 or sales@pathcominc.com.
Posted by Wendy Gannon on Wed, Dec 16, 2009 @ 04:05 PM
Teleworking is emerging as a ‘must-have’ capability for many innovative companies. In today's fast moving world it's a vital tool , especially as we cope with a sluggish economy and high energy costs.
Telework is a win-win for both employees and employers. Beyond reducing the stress of commuting, a telework program can …
- Help employees stay productive on the road or at home
- Keep your business open after a disaster
- Attract qualified personnel from outside the region
- Allow remote teams to communicate without costly travel
IP phone systems now support telework by extending office phone features to your home, allowing you to securely log in and conduct business as if you were working in the office.
Ready to establish − or expand − a telework program? We’re ready to help. Contact us today at (800) 836-7284 or wgannon@pathcominc.com.
Posted by Wendy Gannon on Fri, Dec 11, 2009 @ 10:47 AM
You’ve probably run across the buzzword 'presence' as applied to IP communications and wondered about its relevance to your organization.
In a nutshell, presence is the ability to find out whether colleagues are available to take calls or join a conference. This is determined by visual indicators on your handset or PC that let you know if a person’s phone is on or off hook, if that person is in a conference call, on a mobile phone, or in the office.
Presence allows everyone to be more effective in the way they communicate with colleagues − whether they are working locally or remotely.
And knowing when and how to best contact others results in communications efficiency that saves time, reduces costs, increases customer loyalty, and adds new revenue − improving ROI on this powerful technology.
If you would like to take the guesswork out of reaching people, add presence to your IP phone system. For more information, call us today at 800-836-7284.