Your guests complain that they can’t get an outside line so that they can make a call. Or your brand requires that your customers are completely satisfied with all aspects of your property, including your telecommunications systems, or you must compensate your dissatisfied guests. These are the kinds of situations where you want your telecommunications provider to respond quickly so that your guests are happy.
Pathcom, Inc. offers several different maintenance plans which cater to the needs of hoteliers. Since hotels are a 24 hours a day/7 days a week business, Pathcom has technicians on call every day of the year and every hour of the day. Your Pathcom Account Manager will be glad to discuss your specific needs with you and create a service plan accordingly.